Refund and Returns Policy
This is a sample page.
Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we are unable to offer a full refund or exchange. Additionally, please note that plastic parts, membranes, and electronic components do not come with a warranty and are therefore not eligible for refund or replacement, unless the item is found to be defective upon delivery.
Here’s an updated version of this section to suit your requirements:
To be eligible for a return, your item must be unused, undamaged, and in the original packaging as received. Additionally, items must be in the same condition as delivered and include all original accessories and documentation. For plastic parts, membranes, and electronic components, returns will only be accepted if the item is damaged or defective upon delivery, with supporting proof such as a video of the unboxing.
This revision adds specific conditions for plastic parts, membranes, and electronic components, as you’ve requested.
Here’s the updated version of that section based on your requirements:
Non-returnable Items
Several types of goods are exempt from being returned:
- Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
- We do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Plastic parts, membranes, and electronic spares are not eligible for return due to their nature.
Several types of goods are exempt from being returned:
Plastic parts, membranes, and electronic spares are not eligible for return due to their nature.
Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
We do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Books with obvious signs of use.CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.Any item that is returned more than 7 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please follow these steps:
Send the item to the following address:
[Insert physical address here].
Email us at support@adservice.in with your request.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
Here’s the updated return shipping policy:
Return Shipping:
To return your product, please mail it to:
[Insert physical address here].
- You will be responsible for the shipping costs of returning your item. Please note that shipping costs are non-refundable.
- If you are eligible for a refund, the cost of return shipping will be deducted from the total refund amount.
- The time it takes for the exchanged product to reach you may vary depending on your location.
- For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the item is returned safely. We do not guarantee the receipt of your returned item.
This will ensure your customers are fully informed about the return process and responsibilities. Let me know if you need further adjustments!
Need help?
For any questions related to refunds and returns, please feel free to contact us at:
Email: support@adservice.in
